Hello, I'm Erin and I am the creator of BibliophilePrints! I am a school librarian located in the heart of Texas. Everything I create is done with lots of love as my intent with this business was to be able to support my joy of spreading the love of reading to others.
Please note that my shop will be making some changes and some of these changes are underway. You may get bookmarks with 2 different clear wrappings because we are in the process of switching vendors.
Our current processing time is 7 to 14 business days. Please allow for 2 weeks shipping in the US, up to 31 days international and in places like Indonesia, shipping can take up to 4 months. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
If you order with the wrong address, your order will be cancelled and you will have to repurchase. I cannot change the address on your shipping label once you have ordered.
I am happy to exchange bookmarks you are not happy with. No exchanges or returns on custom bookmarks.
Please email me firstname.lastname@example.org if you are looking for a bulk order of 20 or more of the same bookmark
I gladly accept returns and exchanges. Contact me within: 14 days of delivery, Ship items back within: 30 days of delivery. I don't accept cancellations, but please contact me if you have any problems with your order.The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders and Digital downloads '
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.